Returns & Exchanges
Return Policy
In Stock Items: For a full refund on an in stock piece purchased on our site, reveriejewelry.co, a cancellation request must be made within 24 hours of purchase. Any requests made after 24 hours will be available for exchange only and must be made within 7 days of cancellation. All pieces will be subject to a quality control inspection, and the original packaging must be intact. We reserve the right to refuse a return or exchange if the item received is damaged or unsaleable.
Made to Order Items: All custom, bespoke and made-to-order items are final sale and cannot be returned or exchanged.
Please note:
Any product purchased through a different platform or retailer must be returned to the original place of purchase. Please check individual return policies before buying.
Return request frequency is kept on record. Reverie Jewelry has the right to refuse a return if excessive return requests are made by the same individual.